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General Frequently Asked Questions

  • When will my digital file be ready?

All of our files are uploaded in a low resolution format, therefore in order to provide our customers with a full resolution copy we will need to review the order and then re-upload a full resolution format of the file.

  • How long does a print order take?

Once the order is submitted our production team tries to have it printed and shipped out within a week. Some products take longer such as specialty items and custom orders. We typically use USPS to ship our orders but specialty products can come via UPS or Fedex depending on the product. Call is you have any questions or concerns.